Frequently Asked Questions

Where do you ship?

We ship worldwide. Delivery times vary by location — typically 5–10 business days for the US, Canada, UK, and Australia.

How are products made?

All CanineVoyage products are made to order through our print-on-demand partner, Gelato. This means your item is printed and fulfilled fresh — no excess inventory, no waste.

What’s your return policy?

Since all products are made to order, we accept returns or replacements for items that arrive damaged or with a print defect. Please contact us within 14 days of delivery.

How do I choose the right size?

Each product page includes a detailed size guide. We recommend checking measurements before ordering, as sizing can vary by product type.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

How do I contact you?

Use our Contact page or email us directly. We respond within 1–2 business days.